After you add items to your cart and place your order, a manager will contact you (via email, messenger, or Instagram, depending on the communication method you selected).
They will confirm the delivery details and send you a payment link.
Currently, payments are processed through the tun.market platform—a payment service integrated with Armenia's payment systems. It accepts Armenian and international cards.

Some of our pieces are made to order: you’ll see a note in the product title (for example, “PREORDER Nettle Kimono”), and you’ll be able to choose your preferred color from the available palette on the product page.

For our regular items, certain sizes may occasionally be out of stock — in that case, you can also place a preorder by clicking the corresponding button (e.g., "Preorder XS").

Production time for preorders takes up to 7–8 business days, and our manager will confirm the exact timeline with you after your order is placed.

In Yerevan:
• Self-pickup from Arabkir (Aram Khachaturyan Street)
• Courier delivery — 1000֏ (free for orders over 50,000֏)

*some of our pieces are also available for fitting and purchase at RAGE GARAGE, located at 14 Rafael Lemkin St., Yerevan.

Gyumri, Vanadzor:
• Delivery via Ev-Ev courier service — 1000֏
• Or by Haypost rates to any location in Armenia

Tbilisi:
• Delivery via CDEK (to pick-up point) — 6500֏

Worldwide:
• Shipping is calculated individually according to postal rates

You can exchange or return an item that doesn’t fit within 14 days of purchase in Yerevan and within 7 days of receiving an online order (for international shipments), provided that it has not been used and has retained its original condition.
To return or exchange an item, please email tactilityclo@gmail.com with the subject "Exchange" or "Return," stating the reason. In our reply, we will provide further instructions.